Reverse Engineer MarketingTerms of service
Last updated: 10 November 2026
These terms are an agreement between you and Civilytix Pvt. Ltd. ("we", "us"), which operates Reverse Engineer Marketing: the website reverseengineermarketing.com, its web dashboard and its Chrome extension (the "Service"). By creating an account or using the Service you agree to these terms and to our privacy policy. If you use the Service for a company, you confirm you can bind that company to these terms.
1. The Service
The Service gives research about online stores and advertising, built from publicly available information. It includes store analysis, likely-supplier estimates, links to public ad libraries, margin calculations, AI-generated playbooks, trackers and alerts. Features and limits for each plan are listed on the pricing page and may change over time.
2. Eligibility and accounts
- You must be at least 18 and able to enter a binding contract.
- Give a real email address you control; we verify it with a one-time code.
- Keep your password secret. You are responsible for activity on your account. Tell us at once at support@reverseengineermarketing.com if you suspect unauthorized access.
- One person per account. Don't create multiple free accounts to get around plan limits.
3. Acceptable use
You may use the Service for market research, competitor analysis and planning your own business. You must not:
- copy, download, reuse or republish other businesses' ads, videos, images, product photos, copy, brand names, logos or trademarks, or otherwise infringe anyone's intellectual property. Make your own content;
- use the Service to harass, impersonate, defame or deceive anyone, or to target private individuals;
- scrape, crawl, resell, sublicense or bulk-export the Service or its data, or build a competing product with it;
- overload, probe or attack the Service; bypass rate limits, plan limits or security; or reverse engineer our software, except where the law allows it;
- use the Service in breach of the terms of the platforms you advertise or sell on, or of any law, including consumer protection, advertising, privacy and anti-spam laws.
We may suspend or close accounts that break these rules, with or without notice.
4. Data, estimates and AI output
- Information about third-party stores comes from public sources and automated analysis. Supplier matches, spend signals, "winning" scores and similar results are estimates. They can be incomplete, out of date or wrong.
- AI playbooks are generated automatically and may contain errors. Check them before acting on them.
- Nothing in the Service is financial, legal, tax or investment advice. Your business decisions are your own.
- Third-party websites and ad libraries we link to are not controlled by us, and their own terms apply.
5. Plans, billing and taxes
- Paid plans are monthly subscriptions priced in US dollars. Customers in some countries, such as India, may see the price converted to local currency at checkout.
- Payments are processed by Dodo Payments, which acts as the merchant of record and reseller for your purchase. Dodo Payments charges you, issues invoices and collects applicable sales tax, VAT or GST, and its terms also apply to the payment.
- Subscriptions renew automatically each month at the then-current price until you cancel. We will tell you in advance about price changes, and they apply from your next billing period.
- If a renewal payment fails, we may pause or downgrade your plan to Free until it succeeds.
- Upgrades and downgrades are handled through the subscription portal and may be prorated by our payment partner.
6. Cancellation and refunds
You can cancel anytime from Plan & account → Manage subscription. You keep paid features until the end of the current billing period, and you won't be charged again. Refunds are covered by our refund and cancellation policy.
7. Free plan and changes to the Service
We offer a free plan with daily limits. We may change, limit or end free features, and may change or discontinue paid features with reasonable notice. If we discontinue a paid plan, we will refund the unused part of your current billing period.
8. Intellectual property
We own the Service, its software, design and brand. We give you a limited, non-exclusive, non-transferable right to use it under these terms while your account is in good standing. You own the inputs you provide. You may use the reports and AI output you generate for your own business, subject to section 3. If you send us feedback, we may use it without any obligation to you.
9. Third-party rights and complaints
If you believe the Service displays or links to material that infringes your rights, or that a user is misusing it, email support@reverseengineermarketing.com with details. We will review and act where appropriate.
10. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy and uninterrupted availability.
11. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim, or US$50 if you have not paid us. Nothing here limits liability that cannot be limited by law.
12. Indemnity
You will indemnify us against claims, losses and costs (including reasonable legal fees) arising from your misuse of the Service, your content, or your breach of these terms or of anyone's rights.
13. Termination
You can stop using the Service and ask us to delete your account at any time. We may suspend or terminate your access if you breach these terms, if required by law, or to protect the Service or other users. Sections 4, 8 and 10–15 survive termination.
14. Governing law and disputes
These terms are governed by the laws of India. We'll first try to resolve any dispute informally; email us. If that fails within 30 days, the courts of India have exclusive jurisdiction, unless the consumer law of your country gives you the right to bring a claim where you live.
15. Changes and contact
We may update these terms. For significant changes we will email account holders or show a notice in the dashboard before they take effect; continuing to use the Service afterwards means you accept them. Questions: support@reverseengineermarketing.com.